Terms & Conditions.

These Terms & Conditions govern your access to and use of the Passage website at gccpassage.com (the “Site”), and any purchase routed through the Passage regional boutiques (the “Boutiques”).

By using the Site you accept these Terms in full. If you do not accept them, do not use the Site.

Passage is a Kuwait-registered home fragrance brand. References to "Passage", "we", "us", or "our" mean Passage and its authorized boutique operators across the GCC.

The Boutiques are operated on regional store-checkout platforms under the company's GCC registrations. Each order is fulfilled by the store for that country.

All orders are placed through the stores on the store. The Site itself does not process payment.

Order confirmation is issued by the store after payment is captured. Until the store confirms in writing, no contract of sale exists.

We may decline an order at our discretion, including where stock is unavailable, pricing has been mis-stated, or fraud is suspected. Payment is refunded in full where an order is declined.

Prices on the Site are indicative. The price you pay is the price displayed on the store at checkout in the local currency of that Boutique.

We reserve the right to change pricing without notice. Confirmed orders are honored at the price displayed at the time of the order.

Shipping windows, packaging, and handover are described on the Shipping page and form part of these Terms.

Returns and exchanges follow the policy on the Returns page. Opened scent-bearing product is non-returnable for hygiene reasons.

All content on the Site, including photography, type, copy, the Passage mark, and packaging design, is owned by Passage or licensed to it.

You may not copy, reproduce, or use Passage assets for commercial purposes without written permission from the press or legal desk.

Nothing in these Terms limits liability for death, personal injury, or fraud where such limitation is not permitted by law.

Subject to that, Passage is not liable for indirect, incidental, or consequential loss arising from your use of the Site or any product purchased through the stores.

These Terms are governed by the laws of the State of Kuwait, without regard to its conflict-of-laws principles.

Disputes arising under or in connection with these Terms are subject to the exclusive jurisdiction of the courts of Kuwait City.

We may amend these Terms from time to time. The most current version is posted on this page with the “Last updated” date.

Material changes are highlighted in the website footer for thirty days following publication.